Privacy Policy

Senikeli respects the privacy of learners, website visitors, suppliers, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in Australia. It applies to our website, communications, in-person workshops, and related services offered under the Senikeli name.

Information we collect. We may collect identifiers (name, email address, telephone), professional details (role, company), transaction records (enrollments, invoices, payment confirmations), and communications (messages, feedback). If you attend a workshop, we may also record attendance, assessment notes, and images of completed floral work with your consent. Technical data from website use can include IP address, device type, pages viewed, approximate location, and cookies.

How we use information. We use data to deliver and improve courses, manage schedules, provide support, process payments, personalise communications, and meet legal and safety obligations. We analyse aggregated, de-identified information to understand interest in modules, event timing, and content performance.

Legal basis. Our processing may rely on your consent, the performance of a contract (e.g., enrollment administration), our legitimate interests in operating and improving educational services, and compliance with legal duties. Where consent is relied upon, you can withdraw it at any time through the contact channels below.

Cookies and analytics. Cookies help remember preferences and measure site usage. You can manage cookies through browser settings and through the banner on our site. Analytics tools provide statistical insights; reports are used to guide scheduling, topics, and usability improvements.

Sharing. We may share information with service providers that support our operations (for example, payment processors, venue partners, email platforms). These parties are required to handle data responsibly and only for specified purposes. We may disclose information if required by law, a court order, or to protect rights, safety, and property.

International transfers. Some providers may operate outside Australia. Where applicable, we take steps designed to ensure that personal information receives appropriate protection consistent with this Policy and Australian standards.

Security. We apply administrative, technical, and physical measures designed to protect personal information against unauthorised access, alteration, or misuse. While safeguards reduce risk, *** method of transmission or storage is entirely free from vulnerability, and we encourage careful handling of credentials and devices.

Retention. We keep personal information only as long as needed for the purposes described here, for legitimate business needs, and as required by laws on tax, accounting, and record keeping. When data is *** longer needed, we take steps to delete or de-identify it.

Your rights. Subject to Australian law, you may request access to the personal information we hold about you, ask for corrections, or raise concerns about handling. You can also adjust email preferences or withdraw certain consents. We will respond within a reasonable timeframe and may request information to verify identity before actioning a request.

Third-party links. Our materials may reference internal pages such as the legal section for policies. External sites operated by others have their own privacy statements and practices.

Contact. For questions or requests regarding privacy, please contact Senikeli at senikeli@hotmail.com or by telephone at + (61) 29 381-74-56. Postal address: Suite 14, 88 George Street, Sydney NSW 2000, Australia.

Changes to this Policy. We may update this Privacy Policy to reflect changes in law, technology, or our services. Updated versions will be posted on this page with a revised date. Significant changes will be highlighted in a suitable manner.